Sr. Manager, Retention Programs
Company: Gartner
Location: Stamford
Posted on: October 4, 2024
Job Description:
Major Responsibilities:
- Lead Deal Support through cross-functional influencing skills
on the highest value/most complex renewals across Gartner;
implement programs ensuring Gartner's retention and growth
strategy
- Create scalable action plans and lead presentations in planning
sessions and strategy meetings with Senior Leaders across Team NCVI
partners
- Drive strong collaboration with Client Value Managers (CVMs),
and our Center of Excellence partners to build strong business
cases for renewal and growth of our large deals
- Lead quantitative & qualitative analyses to solve Gartner's
retention and growth challenges; partner with cross-functional
teams to implement solutions
- Drive constant improvement and renovation/innovation of our
processes and tools to improve quality and productivity, along with
scaling the team's operational model to deliver exceptional deal
support.
- Own your actions, measure progress and lead initiatives/
complex projects to completion with action-driven insightsMust
Haves:
- Bachelor's degree with 5-7+ years of experience in completing
complex analyses and solving challenging business problems as a
business analyst/ consultant at a top-tier consulting firm,
investment banking associate or strategy analyst for a leading
company
- Master's degree preferred
- Ability to influence leaders to drive business outcomes and
growth
- Ability to synthesize complex problems into simple, concise
statements/ core messages, and present/ communicate to key
stakeholders and clients
- Outstanding project management skills (projects involving
internal and external stakeholders) with ability to meet tight
deadlines and prioritize workloads
- Forward thinking ability in order to anticipate and mitigate
risks to client retention
- Analytical and proficient in MS Office suite, including Excel
and PowerPoint, and is able to clearly present and articulate
through PPT#LI-DM1Who are we?At Gartner, Inc. (NYSE:IT), we guide
the leaders who shape the world.Our mission relies on expert
analysis and bold ideas to deliver actionable, objective insight,
helping enterprise leaders and their teams succeed with their
mission-critical priorities.Since our founding in 1979, we've grown
to more than 20,000 associates globally who support -15,000 client
enterprises in -90 countries and territories. We do important,
interesting and substantive work that matters. That's why we hire
associates with the intellectual curiosity, energy and drive to
want to make a difference. The bar is unapologetically high. So is
the impact you can have here.What makes Gartner a great place to
work?Our sustained success creates limitless opportunities for you
to grow professionally and flourish personally. We have a vast,
virtually untapped market potential ahead of us, providing you with
an exciting trajectory long into the future. How far you go is
driven by your passion and performance.We hire remarkable people
who collaborate and win as a team. Together, our singular, unifying
goal is to deliver results for our clients.Our teams are inclusive
and composed of individuals from different geographies, cultures,
religions, ethnicities, races, genders, sexual orientations,
abilities and generations.We invest in great leaders who bring out
the best in you and the company, enabling us to multiply our impact
and results. This is why, year after year, we are recognized
worldwide as a .What do we offer?Gartner offers world-class
benefits, highly competitive compensation and disproportionate
rewards for top performers.In our hybrid work environment, we
provide the flexibility and support for you to thrive - working
virtually when it's productive to do so and getting together with
colleagues in a vibrant community that is purposeful, engaging and
inspiring.Ready to grow your career with Gartner? Join us.Gartner
believes in fair and equitable pay. A reasonable estimate of the
base salary range for this role is 92,000 USD - 130,500 USD. Please
note that actual salaries may vary within the range, or be above or
below the range, based on factors including, but not limited to,
education, training, experience, professional achievement, business
need, and location. In addition to base salary, employees will
participate in either an annual bonus plan based on company and
individual performance, or a role-based, uncapped sales incentive
plan. Our talent acquisition team will provide the specific
opportunity on our bonus or incentive programs to eligible
candidates. We also offer market leading benefit programs including
generous PTO, a 401k match up to $7,200 per year, the opportunity
to purchase company stock at a discount, and more.The policy of
Gartner is to provide equal employment opportunities to all
applicants and employees without regard to race, color, creed,
religion, sex, sexual orientation, gender identity, marital status,
citizenship status, age, national origin, ancestry, disability,
veteran status, or any other legally protected status and to
affirmatively seek to advance the principles of equal employment
opportunity.Gartner is committed to being an Equal Opportunity
Employer and offers opportunities to all job seekers, including job
seekers with disabilities. If you are a qualified individual with a
disability or a disabled veteran, you may request a reasonable
accommodation if you are unable or limited in your ability to use
or access the Company's career webpage as a result of your
disability. You may request reasonable accommodations by calling
Human Resources at +1 (203) 964-0096 or by sending an email to.Job
Requisition ID:88198By submitting your information and application,
you confirm that you have read and agree to the country or regional
recruitment notice linked below applicable to your place of
residence.Gartner Applicant Privacy Link:
https://jobs.gartner.com/applicant-privacy-policyFor efficient
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Keywords: Gartner, Westfield , Sr. Manager, Retention Programs, Executive , Stamford, Massachusetts
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