Director, Partnership Performance

Company: Fidelis Care
Location: Latham
Posted on: January 26, 2025

Job Description:

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.

We are seeking qualified candidates based in New York for this role, as regular in-person meetings at our office are required.

Position Purpose: This position will support the success of Centene's mission transforming the health of the communities we serve, one person at time through creating a tighter connection between the shared services operations and the business. This role, within the Operations Strategy & Partnership team, will play a key role building and defining the appropriate internal workflows and connections to drive effectiveness and efficiencies.

• Support development of the business partnership model to enable market and lines of business goals through people, process, technology, and controls review
• Collaborate with key stakeholders to design improved communication workflow and governance model between operations and the business
• Develop templates for standardized cross-functional operations reporting packets in conjunction with key stakeholders to push out communications around key initiatives, issue updates, best practice sharing, and broader strategic goals
• Collaborate with markets, products, and operations to keep a pulse on all communications, identify gaps, and drive ongoing improvements
• Support execution of cross-functional forums driving two-way communications between operations and the business to drive company objectives and share best practices, as appropriate
• Identify key process gaps as part of existing partnership model; develop structure to improve such gaps and collaborate with stakeholders to execute and measure effectiveness of such improvements
• Support codifying best practices and cascading in appropriate forums
• Performs other duties as assigned
• Complies with all policies and standards
  We are seeking qualified candidates based in New York for this role, as regular in-person meetings at our office are required.
  
  Education/Experience: Bachelor's Degree in related field or equivalent experience required. 7+ years of related experience required
  
  Experience in Health Plan Operations:
  Pay Range: $145,100.00 - $268,800.00 per year
  Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
  
  Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
  
  Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Keywords: Fidelis Care, Westfield , Director, Partnership Performance, Executive , Latham, Massachusetts