TECHNICAL PROGRAM MANAGER, ENGINEERING OPERATIONS
Company: Symbotic
Location: Bedford
Posted on: October 16, 2024
Job Description:
Who we areWith its A.I.-powered robotic technology platform,
Symbotic is changing the way consumer goods move through the supply
chain. Intelligent software orchestrates advanced robots in a
high-density, end-to-end system - reinventing warehouse automation
for increased efficiency, speed and flexibility.What we need We are
seeking an experienced Technical Program Manager of Engineering
Operations to join our team. You will be responsible for overseeing
and managing complex, multi-disciplinary projects across Software
Development, DevOps and IT, Hardware and Electromechanical Systems,
and AI and Machine Learning. Your proven track record in project
management within robotics, automation, or related high-tech fields
will be critical. You will utilize your strong technical expertise
and excellent problem-solving skills to drive innovation and
operational efficiency. Additionally, your ability to communicate
effectively with cross-functional teams and senior management will
ensure that projects enhance technological advancement and support
sustainable business growth. What we do At Symbotic, our
Engineering Operations team is at the forefront of technological
integration and operational excellence. We oversee a vast array of
complex projects across Software Development, DevOps and IT,
Hardware and Electromechanical Systems, and AI and Machine
Learning. Our mission is to streamline and enhance the efficiency
of our engineering processes, ensuring robust delivery of
innovative solutions that drive the future of automation and
robotics. We lead with strategic oversight, ensuring that every
project not only aligns with our technological ambitions but also
supports our overarching business objectives. What you'll do
- Monitor and manage workload for large division within Symbotic
engineering working daily with engineering leadership (CTO, SVP,
VP).
- Define, track and prioritize team sprints ensuring compliance
of work tickets and development process; manage and report to
leadership team KPIs and overall execution.
- Oversee change management implementation for teams, quality of
test execution and readiness for deployment to production.
- Lead the post-production audit to validate system deliverable
performance against technical requirements and production site
metrics.
- Coordinate with team on root-cause investigations and
corrective action implementation for issues and problems incurred
in production or that cause site downtime.
- Work with team leads to drive issues to closure and coordinate
adoption of new features and development updates.
- Ensure all Jira tickets are prioritized, driven, and closed
with clear actions, owners, and dates. Make the news not just
report the news.
- Identify technical---issues that could affect the program
success and help the team navigate them.---
- Facilitate cross-functional meetings and regularly communicate
initiative status to teams and senior management.---
- Work closely with engineering managers and leads, product
managers/owners, to ensure rapid execution and on time, high
quality delivery for the system.
- Foster a culture focused on transparency, speed of
decision-making, and a synchronized partnership
with---cross-functional teams.---
- Ensure rapid execution and on time, high quality delivery of
complex programs.------
- Interact with and motivate talented engineering teams across
multiple locations, harness their high energy to deliver high
quality products.
- Continuously challenge and improve our internal processes to
find efficiencies.---
- Continuously challenge and---improve---our way of working by
implementing---new standards, processes and procedures that
streamline interactions and communication across teams.--- --- What
you'll need
- 8+ years of experience, with 5+ years of technical project
management experience.
- Minimum of a Bachelor's degree in engineering.
- Demonstrated leadership experience coordinating technical
development across large engineering organization (50+ persons
teams).
- Proficient in analyzing data and reporting key results at
executive level.
- Technical background in following is a plus - Robotics,
Automation Technology, Automated Warehouse / DC Systems, Mobile
Robots / Perception / AI, Software Engineering, IT, Hardware
Engineering, Industrial Controls
- Highly experienced with full product development lifecycle from
inception through delivery and service support to customer.
- Industry experience with project management, data and
visualization tools (e.g. Jira, Tableau, Qlik).
- High potential engineering lead: fast learner, key contributor,
strong work ethic, high energy and potential to take on increased
scope of engineering management responsibility.
- Experience using Jira, organizing, and writing tickets.
- Experience writing SQL queries.
- Experience facilitating dynamic meetings, coordinating among
high energy---participants,---and directing towards productive
results.---
- Excellent written and verbal communication skills, ability to
clearly articulate program information to any level of the
company.---Ability to effectively present and drive program
deliverables to CTO and staff.
- Experience with agile methodologies.---
- Experience with problem solving methodologies.---
- Experience defining releases, identifying risks, and
controlling scope.
- Experience with using metrics and data analysis to support or
drive the right or most beneficial process improvements.---
- Proven ability to work in a fast-paced environment, willingness
to adapt to change and proceed on decisions made with varying
levels of uncertainty.---
- Ability to build and manage cross functional
relationships.
- Advanced degree in related engineering or business management
fields is a plus.
- Experience with industrial/robotic---automation---is a
plus.
- Experience with high tech manufacturing---is a plus.
- Experience with---rapid---growth companies---is a plus.
- PMP Certification---is a plus. #LI-AH1#LI-HybridAbout
SymboticSymbotic is an automation technology leader reimagining the
supply chain with its end-to-end, AI-powered robotic and software
platform. Symbotic reinvents the warehouse as a strategic asset for
the world's largest retail, wholesale, and food & beverage
companies. Applying next-gen technology, high-density storage and
machine learning to solve today's complex distribution challenges,
Symbotic enables companies to move goods with unmatched speed,
agility, accuracy and efficiency. As the backbone of commerce the
Symbotic platform transforms the flow of goods and the economics of
supply chain for its customers. For more information, visit
www.symbotic.com. We are a community of innovators, collaborators
and pioneers who embrace our differences, because we know unique
perspectives make us stronger and smarter. Every perspective
matters. We depend on the collective voices of our employees,
customers and community to help guide us as we build a better place
to work - for you and the world. That's why we're proud to be an
equal opportunity employer. We do not discriminate based on race,
color, ethnicity, ancestry, religion, sex, national origin, sexual
orientation, age, citizenship status, marital status, disability,
gender identity, gender expression, veteran status, or genetic
information.
Keywords: Symbotic, Westfield , TECHNICAL PROGRAM MANAGER, ENGINEERING OPERATIONS, IT / Software / Systems , Bedford, Massachusetts
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