Customer Support Representative

Company: VirtualVocations
Location: Bridgeport
Posted on: October 30, 2024

Job Description:

A company is looking for an Associate Support Consultant to provide customer service and support for their EHR platform.

Key Responsibilities

Provide live chat, email, and phone support to the EHR community
Educate doctors and their staff on the functionality of the EHR platform
Document and manage customer interactions in the Salesforce CRM system

Required Qualifications

Bachelor's degree (preferred)
Previous customer service experience
Dependable with the ability to work in a fast-paced environment
Capable of working in a remote setting
Availability to work between 8:00 am EST and 8:00 pm EST

Keywords: VirtualVocations, Westfield , Customer Support Representative, Other , Bridgeport, Massachusetts

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